Year
2022
Company
Agrotoken + Visa
Project Type
Mobile Application
Role
End-to-End UX/UI Product Design for a Fintech MVP
Platform
Mobile Application (iOS/Android)
Tools
Category
Product Duration
3 months
My Contribution
Problem Statement
Context & Goals
Understand the real financial workflows and pain points of grain producers in Argentina and Brazil
Identify behavioral and technological barriers to adopting blockchain-based solutions
Design a mobile-first experience that allows users to:
Manage tokenized grain assets
Issue and renew financial credentials
Make secure, seamless payments
Develop a consistent and scalable visual identity and design system aligned with Agrotoken’s growth roadmap
Personas: Two Realities
Family business manager, responsible for finances
Prudent and data-driven; consults grain prices daily
Relies heavily on WhatsApp groups for quotes and advice
Leads his operation after inheriting debt from prior generations
Cautious, risk-averse, and community-centered
Waits for peer validation before adopting new tools
Strategic Insights
Production and Planning Complexity
Producers must navigate climate, markets, regulation, and currency risks
Grain trading strategies (e.g., forwards, barter, puts/calls) are common
Blockchain is misunderstood and linked with scam-like connotations
Fragmented Payment Methods
Producers use a wide mix: barter, PIX, Echeq, checks, corporate cards
A streamlined, multi-channel payment experience is highly needed
Grain as a Currency
Grain acts as a stable “store of value” in volatile markets
Producers prefer “thinking in grain” over fiat money
Digital grain wallets must offer liquidity and transparency
Credit and Financing Behavior
Producers seek less bureaucracy, faster decision-making, and trust
Financial decisions are often made within their close networks
Traditional banks are avoided due to inflexibility and complexity
Digitization with Human Support
Producers embrace tech when it’s simple and backed by people they trust
WhatsApp is the core communication and learning tool
Onboarding must be gradual, assisted, and benefit-oriented
Blockchain and Tokenization Perceptions
Mixed familiarity: some are crypto-savvy, most are skeptical
Interest rises when benefits are clearly aligned with real scenarios
Agrotoken must distance itself from “crypto scams” narratives
User Journey
Stage
Challenge
Opportunity
Product Strategy
Results
Successful delivery of the MVP after iterative user-centered design
High adoption and satisfaction in initial validation rounds
Faster credential issuance compared to legacy systems
Clear usability improvements, confirmed by qualitative feedback
Robust and scalable design system, ready for expansion